ServiceNow takes the guesswork out of complex IT procedures by allowing professionals to leverage automation and digital workflows. In this course, join process architecture expert and instructor Kevin Recio as he shows you how to use the ServiceNow Next Experience UI to manage IT tasks more effectively and efficiently for your organization.

Explore the basics of ServiceNow, including tasks, incidents, and requests. Discover how to get up and running with the Navigator, lists and how to get organized, data output, managing your work, and more. By the end of this course, you’ll be prepared to use the Next Experience UI to optimize productivity, engagement, and insights across your platform.